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Shipping Updates From a Warehouse Full of Boxes

Nobody tells you this when you start out, but the real work begins around a returns policy enforced by staring.
The old guard prefers a returns policy enforced by staring. The new guard prefers whatever is on the other side of the door.
The Short Version, Told Slowly
We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.
If you take only one thing from this, take this: a shipping department located under the couch is not a bug. It is the product.
That is all for now. We are told there is a sunbeam going to waste, and a professional never lets that happen.
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